FOR ASSISTED LIVING TEAMS
Give your scheduler their Friday evening back.
CareRelay replaces the phone-text-spreadsheet coverage workflow with a single dispatch layer that's faster, more reliable, and actually auditable.
WHY FACILITIES PILOT WITH US
The shift goes to every eligible caregiver at once and the first qualified yes wins — usually before your scheduler finishes their coffee.
Primary-sourced from Michigan LARA at assignment time, not just at onboarding. Expired or lapsed never gets offered a shift.
You don't recruit, call around, or maintain a list. CareRelay keeps vetted CNAs, LPNs, RNs, and Med Techs on standby.
Who was offered, who accepted, who clocked in, and when — real attendance evidence when surveyors ask.
THE QUESTIONS ADMINISTRATORS ASK FIRST
Do we need to bring our own caregivers?
No. CareRelay maintains a pre-verified pool of caregivers — CNAs, LPNs, RNs, and Med Techs — who are licensed, background-checked, and ready to accept shifts. When you post an open shift, we dispatch it to our pool automatically.
What credentialing do you verify before a caregiver is dispatched?
Every caregiver has their nursing license primary-sourced through Michigan LARA, a passed background check, and documented work eligibility on file. Credentials are re-verified on a rolling schedule, and again at dispatch.
How do caregivers get paid — are they our employees?
No payroll burden on your side. CareRelay caregivers are independent contractors engaged through our platform. Your facility pays a single contracted rate per filled shift; we handle the caregiver side.
Do we need to install anything?
No. Facilities post shifts from a web dashboard. Caregivers get shift offers in their account — and instantly by SMS or email if they've opted in to alerts. No mobile app rollout required on either side.
What does a pilot look like?
Pilots run 2–4 weeks, focused on one location and your hardest-to-fill roles. We co-define success metrics up front — typically fill rate, time-to-fill, and no-show trend. If we don't move the needle, you stop.
Where are you operating?
CareRelay is based in Michigan and currently running pilots with a small set of assisted living homes in the state.